Interactive Chat

The Dropzone platform allows you to interact directly with the Dropzone AI Agent. Some notable features:

• It has access to all the same sources that are available during investigations

• It shows you what sources it's using as it queries them

• All evidence it gathers can be viewed

You can engage the chat in several ways as described below.

Omni Chat

The Omni Chat is present on most pages, allowing you to chat with the Dropzone AI agent anywhere you see this chat logo in the bottom right:

In the example below, we're looking at investigations of recent phishing emails. Without leaving this screen you can easily ask information about the the recipient, bucky.bennett, and learn that they're one of the company's accountants, which was determined by Dropzone querying the corporate directory.

Chat Page

You can reach the chat page via the "Chat" button in the top menu. From here you can create new chat sessions or access the Omni chat.

Each chat session has its own context, much like a chat session with LLMs like ChatGPT.

As you can see in the above screenshot, the Dropzone user wendell is currently asking questions about user activities, and Dropzone has automatically queried their Google Workspace environment (activity logs and directory information) to find answers.

On the left you can see a previous session, as well as the persistent "Omni Chat", and switch to any of these to continue those conversations.

Chat sessions can be deleted by hitting the trash can icon.

Investigation Chat

Each investigation has its own chat that has access to all the investigation context. This can be found on the right in the "Chat" tab.

Here our analyst wendell has determined that they need to reach out to Bucky, the recipient of the phishing email. They can quickly look up contact info without leaving the page.