Google Workspace

The Dropzone AI platform integrates with Google Workspace APIs for ingesting alerts such as phishing reports and enriching investigations with data from Google Workspace such as directory information. This document describes how to set up API credentials and install them into the Dropzone platform.

Integration Overview

To enable these integrations you will perform the following actions:

• Enable domain-wide delegation in Google Workspace

• Create a Google Workspace admin role

• Select integration parameters, such as which alert types to sync

The Dropzone platform has a dedicated service account for your organization. This service account uses domain-wide delegation to gain access to specific API scopes within your organization.

Enable Domain-Wide Delegation

To grant access to the Google service account used by your Dropzone platform, do the following:

• Navigate to your Dropzone AI tenant home page e.g. https://mycompany.dropzone.app

• In the bottom left hand corner, navigate to Settings > Integrations

• Click "Available"

• In the Search bar, search Google Workspace, then click "Configure"

• Record the "CLIENT ID" field which will be used in the Google Admin interface

Next, enable the Dropzone AI application domain-wide delegation access to your Google Workspace environment.

As a full Google Workspace admin, do the following:

• Navigate to your admin workspace

• In the sidebar, navigate to Security > Access and Data Control > API Controls

• At the bottom, click Manage Domain Wide Delegation

• Click "Add New" API Client

• Enter the Client ID in the pop up

  • This is the ~21 digit number you recorded from the Dropzone UI earlier

• Grant access to the following scopes by copy/pasting them into the "OAuth Scopes" line one-by-one

  • https://www.googleapis.com/auth/apps.alerts

  • https://www.googleapis.com/auth/gmail.readonly

  • https://www.googleapis.com/auth/admin.directory.user.readonly

  • https://www.googleapis.com/auth/admin.reports.audit.readonly

  • https://www.googleapis.com/auth/admin.reports.usage.readonly

  • https://www.googleapis.com/auth/admin.directory.group.readonly

• Click "Authorize" to finish

Choose or Create a Google Workspace Admin Account

Dropzone uses the Google Workspace Admin API to find information from your environment using a user within your org that has an Admin Role with necessary privileges.

Note that Dropzone may request more permissions in the future as we add features.

To create and associate the new role, do the following:

• Go to Account > Admin Roles > Create New Role

• Name the role something memorable, such as "Dropzone AI Role." Input a description, such as "Dropzone AI integrations," then click "Continue"

• You'll now be on the "Select Privileges" page

• On this page enable the following:

  • Admin console privileges

    • Organizational Units > Read

    • Users > Read

    • Google Vault > Manage Audits

    • Gmail > Email log search

    • Gmail > Access Admin Quarantine

    • Gmail > Access Restricted Quarantines

    • Security Center > "This user has full ..." > Audit and Investigation > View

    • Security Center > "This user has full ..." > Audit and Investigation > View sensitive content

    • Security Center > Activity Rules > View

    • Security Center > Activity Rules > Manage

    • Alert Center > Full access

    • DLP > View DLP rule

    • DLP > Manage DLP rule

    • Reports

  • Admin API privileges

    • Organizational Units > Read

    • Users > Read

    • Groups > Read

    • Reports

• Once done, click "Continue"

• Assign the new role to a Google Workspace user:

  • Go to https://admin.google.com

  • In the sidebar, navigate to Account > Admin Roles

  • Hover over the role you created and click "Assign Admin"

• Click "Assign Members" to add the role to the user you want for the Dropzone integration

  • Pick an existing admin or an account you created specifically for the Dropzone integration

Enable The Dropzone Data Source Integration

The Data source integration allows Dropzone AI to interact with Google Workspace to gather information for use in investigation analysis and interactive chat.

You'll need the following information:

The Customer ID can be found can be found at admin.google.com > Account > Account Settings (https://admin.google.com/ac/accountsettings) or in the output of gam info domain. It's typically a ~9 character string starting with C.

To enable the Data Source integration, do the following:

• Navigate to your Dropzone AI tenant home page e.g. https://mycompany.dropzone.app

• In the bottom left hand corner, navigate to Settings > Integrations

• Click "Available"

• In the Search bar, search Google Workspace, then click "Configure"

• Under the Data Source heading, input the "Admin Email" and "Customer ID"

• Click "Test & Save" to finish

If you have any errors engage your Dropzone AI support representative.

Enable The Dropzone Alert Source Integration

The Alert source integration allows Dropzone AI to pull alerts from Exchange Online and Microsoft Defender for investigation. Dropzone can investigate phishing emails via multiple mechanisms. An overview of them is shown below.

To enable the Alert Source integration, you'll need the following information:

The Customer ID can be found can be found at admin.google.com > Account > Account Settings (https://admin.google.com/ac/accountsettings) or in the output of gam info domain. It's typically a ~9 character string starting with C.

To enable the Alert Source integration, do the following:

• Navigate to your Dropzone AI tenant home page e.g. https://mycompany.dropzone.app

• In the bottom left hand corner, navigate to Settings > Integrations

• Click "Available"

• In the Search bar, search Google Workspace, then click "Configure"

• Under the Alert Source heading, input the "Admin Email" and "Customer ID"

• If you wish, you may input Google Workspace alert types to exclude from Dropzone's investigation. To do so, under the "Alert types to exclude" section, click "Add Item," then input the alert types

If you wish to utilize Google Workspace Phishing Alerts, you do not need to perform any extra steps, and may proceed to inputting your desired poll interval and lookback.

If you want to process phishing emails from a dedicated mailbox, do the following:

• In the "Phishing Account Email Address" section, enter the email address of your dedicated phishing account

• If you wish for only some of the messages in this phishing account to be processed, input a Gmail filter

  • For example, some third-party tools may modify the subject to include "Phishing Alert," in which case you can use a Gmail filter like subject:"Phishing Alert" to limit processing to these messages

• If you use a third-party tool that includes the original email as an attachment then check the "Prefer RFC822 message attachment, when present" button

• Once you are done selecting your Phishing Ingest Mechanism, input your desired poll interval and lookback

• Click "Test & Save" to finish

You should begin ingesting alerts immediately.

If you have any errors engage your Dropzone AI support representative.