Slack Communicator

Slack Communicator

Slack is a Communicator Integration. Communicator Integrations allow the Dropzone platform to ask questions of your employee base and use their responses to improve the quality of analysis.

The Dropzone platform uses a Slack Communicator Application to communicate directly with people in your organization. For more information, see our Communicators overview.

Integrations Overview

To enable these integrations you will perform the following actions:

• Create and install a Slack Application with the necessary permissions

• Obtain an Application and Slack Token

Create a Slack Application

• Navigate to https://api.slack.com/apps

• Click "Create New App"

• Select "From a manifest"

Select "From a Manifest"

• Select the workplace that you wish to deploy the application in, then click "Next"

Select your workplace

• Input the following manifest, then click "Next"

{
   "display_information": {
       "name": "DropzoneAI"
   },
   "features": {
       "app_home": {
           "home_tab_enabled": false,
           "messages_tab_enabled": true,
           "messages_tab_read_only_enabled": false
       },
       "bot_user": {
           "display_name": "DropzoneAI",
           "always_online": true
       }
   },
   "oauth_config": {
       "scopes": {
           "bot": [
               "channels:manage",
               "channels:read",
               "chat:write",
               "im:history",
               "im:read",
               "im:write",
               "users:read",
               "users:read.email",
               "channels:history"
           ]
       }
   },
   "settings": {
       "event_subscriptions": {
           "bot_events": [
               "message.im"
           ]
       },
       "interactivity": {
           "is_enabled": true
       },
       "org_deploy_enabled": false,
       "socket_mode_enabled": true,
       "token_rotation_enabled": false
   }
}

Input the manifest

• Click "Create"

Click "Create"

• In the settings page for your Dropzone SlackBot application, navigate to "Basic Information"

Navigate to "Basic Information"

• Scroll down to "Display Information"

Navigate to "Display Information"

• Change the App name to something you will remember, such as "DropzoneAI"

Should you wish, we've provided Dropzone icons that you can use here: transparent, white background, or black background

You must install the Slack Application to your organization before it can be used.

• Navigate to Settings > Install App

Navigate to "Install App"

• Click "Install"

• To grant the application permission to access the workspace, click "Allow"

Click "Allow"

Create API Tokens

Slack Communicator requires two tokens: a Bot token (xoxb-*) and an App token (x-app-*)

• Navigate to Settings > Install App

• Copy the value under "Bot User Autho Token" for use later in the Dropzone UI where it is called "Slack Bot Token"

Copy the Bot token

• Navigate to Settings > Basic Information

• Scroll down to App-Level Tokens and click "Generate Token and Scopes"

Generate Token and Scopes

• Name your token something memorable, such as "DropzoneAI"

• Click "Add Scope"

Add scope

• Select the scope "connections:write"

• Click "Generate"

Select "connections:write"

• Copy the Token generated for use later in the Dropzone UI where it is called "Application Token"

Copy the Token

Enable Slack Communicator

To enable Slack Communicator, do the following:

• Navigate to your Dropzone AI tenant home page e.g. https://mycompany.dropzone.ai

• Click System > Integrations

Integrations Dropdown

• Click "Available"

Click Available

• In the Search bar, search Slack, then click "Configure"

The Slack Communication Tile

• Input the Slack Bot Token and the Application Token

• Click "Test & Save"

The Slack Communication Configuration

If you have any errors engage your Dropzone AI support representative.