Investigations

Investigations are the core workflow in Dropzone. They represent the automated analysis of security alerts using the Dropzone AI SOC Analyst, combining alert data, contextual enrichment, and investigative reasoning into a single, reviewable case.

Investigations help security teams move from raw alerts to actionable conclusions quickly and consistently, reducing manual effort while maintaining analyst oversight.

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What Is an Investigation?

An investigation is created when Dropzone ingests a security alert from a connected alert source. The AI SOC Analyst then:

• Collects relevant data from integrated tools

• Enriches alerts with context and evidence

• Analyzes activity using investigative logic

• Produces a conclusion and supporting findings

Each investigation captures the full lifecycle of this process, from alert ingestion through final review.

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Investigation Outcomes

Every investigation results in a conclusion that reflects the AI’s assessment of the activity, such as:

• Malicious – Confirmed threat or attack

• Suspicious – Potentially malicious activity requiring attention

• Benign – Legitimate or expected behavior

• Inconclusive – Insufficient evidence to determine intent

These conclusions help teams quickly understand risk and prioritize response.

Key Investigation Components

At a high level, investigations include:

• Alert context – Details about the triggering alert

• Findings – Key evidence and investigative insights

• Evidence – Data pulled from integrated tools

• Conclusion – The AI’s assessment of the activity

• Review state – Status indicating whether the investigation has been reviewed

Each component is designed to support fast understanding and informed decision-making.

Prioritization and Workflow

Investigations are organized by priority—such as Urgent, Notable, or Informational—to help teams focus on the most critical work first.

They move through a clear workflow, from creation and analysis to review and closure, enabling scalable operations without sacrificing control.

Why Investigations Matter

Investigations are the foundation of Dropzone’s value. They:

• Reduce alert fatigue by automating analysis

• Provide consistent, repeatable investigative outcomes

• Preserve transparency through evidence and reasoning

• Enable analysts to focus on high-impact decisions

By combining automation with human review, investigations allow teams to scale security operations while maintaining confidence and accountability.

What’s Next

This overview introduces what investigations are and how they fit into the platform. For detailed guidance, see our Best Practices Guide for Reviewing investigations